Your Questions, Answered

  • Navi is a wellness app that helps teens create action plans to navigate every day challenges. It helps you turn whatever you’re dealing with - stress, anxiety, low motivation, tough decisions - into a clear, step-by-step action plan.

  • Navi is completely free for teens. Availability depends on your area — reach out to find out if Navi is in your community yet.

  • No, Navi is not an AI chatbot. All of our content is written by our clinical team and approved by our Youth Advisors — real humans, not algorithms.

  • Yes. What you share on Navi is private. The only exception is if we're concerned about your safety or someone else's — in that case, Navi will suggest crisis resources and encourage you to make a safety plan. Navi is not a crisis service. If you're in crisis, please call or text 988. You can read our full Privacy Policy for details.

  • No — and it's not meant to be. Navi is an evidence-based tool available 24/7 to help you build action plans. Think of it as something in your corner between appointments, or a starting point if you're not sure where to begin.

  • Navi is a wellness tool, not a medical service. It's not a substitute for clinical care or advice. If you have concerns about your physical or mental health, please connect with a licensed provider.

  • Yes. Navi uses industry-standard encryption to keep your data secure. If you sign in with an existing account (like Google or Apple), that login is protected by your email provider's security too.

  • You're in control of your data. To delete your account, email us at hello@meetnavi.com that you'd like your account removed. Please include your username and the email address associated with your account. Our team will process your request promptly. You can also read our full Privacy Policy.

  • Call or text 988 for free mental health crisis support 24/7. Navi is not a crisis service.